OKDHS offices switch to appointment-only visits as COVID-19 cases rise in Oklahoma

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Commuters wear masks when they leave an underground station in London on Thursday, October 29, 2020. About 100,000 people catch the coronavirus every day in England, according to the latest study from Imperial College London. (AP Photo / Kirsty Wigglesworth)

OKLAHOMA CITY (KFOR) – As COVID-19 cases continue to rise statewide, Oklahoma social service officials say they are making changes to protect the health and safety of clients and employees.

From Wednesday, all visits to the OKDHS offices will be by appointment only.

“OKDHS is committed to serving our customers in the midst of this latest wave of the pandemic, while protecting their health and safety, as well as that of our engaged staff,” said Justin Brown, Secretary of Human Services and Director of the OKDHS. . “The decision to go by appointment only, rather than allowing appointments, was not taken lightly and takes into account the moderate risk level assigned by the state health department from Oklahoma to almost every county in Oklahoma. “

If customers cannot be served online at OKDHSLive.org or OKBenefits.org, or have difficulty with online applications, they can call (405) 522-5050 for assistance or to make an appointment. you.

Officials say they are trying to mitigate the spread of COVID-19 by screening for symptoms and will allow staff to serve customers over the phone, if possible.

“Guidelines from the Centers for Disease Control and the Oklahoma State Department of Health include social distancing, masking, and vaccinations as the most effective tools to slow the spread of COVID-19,” Brown said . “We continue to urge our customers and employees to follow these guidelines to ensure their safety and the safety of others they come into contact with. We have a real opportunity to play our part in slowing the spread of COVID while serving our communities at the same time. I am grateful for the commitment of our staff to their neighbors as we continue to navigate the pandemic. “


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