OG&E warns of scam with new twist
OKLAHOMA CITY (KFOR) – As we prepare for cooler temperatures, the threat of a power outage can be enough to panic anyone. However, OG&E would like to warn you about a scam that could be costly and dangerous.
All year round, OG&E and KFOR warn customers about scams that can damage their wallets, especially during the holidays, but this one is different.
It starts with a phone call from an impostor.
“With them asking to meet at a physical location to pay their bills,” said OG&E spokeswoman Trisha Koelsch.
Koelsch recently said that they have seen a slight increase in the number of customers reporting that someone claiming to be a representative for the company called them, demanding that they pay their bills.
But in reality, he’s a thief on the other end of the phone.
“We want our customers to always feel safe and know that we will never ask them to meet with someone to pay a bill,” Koelsch said.
OG&E will also never call to request payment over the phone, threatening to cut service.
They will never ask you to use a prepaid debit card or your credit card and bank account information.
“If a customer’s invoice is overdue, we’ll send a written notice in the mail,” Koelsch said.
She says it’s also important to be careful online, especially with your email.
“Phishing is always a big issue for any organization, making sure customers don’t click on links they shouldn’t click, no suspicious URLs. If someone says “click here to pay your bills,” be sure to go to OGE.com and log into your bill that way and pay it that way, ”Koelsch said.
If you receive any of these calls, you are prompted to hang up and report it to the FTC and call OG&E customer service lines at (405) 272-9741 or (800) 272-9741.
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